Terms & Conditions

Security

Our website uses SSL (masterarts.qnetau.com). When placing an order, your details are collected by a secure server using 128-bit SSL encryption, which means all of your personal information is encrypted to protect your details from fraud.

We also use PayPal for extra security in collecting your credit card details. We do not store your credit card details.

Copyright

Except where specifically noted, no information (or graphics) within our web site may be copied, duplicated, stored or reproduced in any form without the express written consent of Master Arts.

Copyright © 2006 Master Arts. All Rights Reserved.

Disclaimer

All information, services, products and software provided on this web site are provided "as is" without warranty of any kind, either express or implied.

Any use of this information, our products, or our services is at the user's risk. Master Arts does not accept any liability for any delays, interruptions, errors, breaches of copyright, or omissions, however occurring (including as a result of negligence) in the collecting, recording, processing, storing or dissemination of any information, any services or any products provided by us. Customers are liable for any copyright breaches relating to any special commission or product purchased from Master Arts, as it is the responsibility of the customer to determine if the requested product or service breaches any copyright restrictions or any other unlawful activity.

This website and features described herein are subject to change without notice.

Please note, product colours may vary slightly from what you see on your computer screen.

External links

Master Arts may offer links from our website to other websites, hosted by unrelated companies, which we think may be of interest to you. Master Arts does not make any representation as to the accuracy or suitability of any of the information contained in those sites and does not accept any responsibility or liability for the conduct or content of those sites. Links to other sites where goods or services are advertised are not endorsements or recommendations by Master Arts. Your use of them is at your own risk.

Returns refunds and exchanges

Standard catalogue paintings:
Master Arts is so confident that you will cherish your masterpiece reproduction that we offer an unconditional 100% replacement or refund guarantee on all standard catalogue paintings. If for any reason you would like to return your painting, we will offer you a replacement painting or a full refund of the purchase price. You will just have to arrange the return shipping.

Special request paintings:
Where a painting has been specially requested, and is not part of our normal catalogue, the Master Arts replacement guarantee still applies. If for any reason you would like to return your specially requested painting, we can offer a replacement painting. Alternatively, we can also offer a refund minus a 20% restocking fee. You will just have to arrange the return shipping.

Personally commissioned portraits:
Where a portrait has been personally commissioned, the Master Arts guarantee applies for damaged paintings only. In the unlikely event that a painting is damaged during shipping, we will offer you a replacement painting.

Newsletter

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For more information

Please visit our frequently asked questions page.